Have you ever wanted to know QUICK, specific answers to questions like: "How do I ask for reviews on Facebook?" or "Where should I put my reviews on my website for optimal results?" or "What EXACTLY should I say when responding to a negative review?"...

Well... we have answered all those questions and more in this series that Drew Sparks (Co-Founder of SwellCX) and I created called: SWELL SNACKS!

We sit down in each episode and eat a snack and answer a question that you have regarding reviews.

CLICK ON ANY OF THE HEADINGS BELOW TO LISTEN TO THE EPISODES

What should you say and do exactly when you recieve a bad review? Listen to this episode as Drew gives us specific instructions on what needs to be done.

Maybe you have lots of reviews... but how can you use these reviews to get new patients consistently? Drew explains how in this episode!

In this episode Drew gives us a script that we can use on our patients that LOVE us! This script is used to bring in more referrals.

Have you ever wondered exactly what you should say in a text to make sure the patient you are texting WILL leave a review for you? Drew tells us specifically what we need to text.

You always want to showcase every single positive review! Make sure they are on the best spot in your website so when a new patient/ lead views your website they are immediately drawn to your amazing reputation.

Want to leverage and grow your Facebook recommendations? Drew tells us exactly what you need to say and do to grow on Facebook.

What if you get a bad review from someone who isn't even a patient or maybe from someone who just has it out for you and the review is dis-honest... how do you handle it? In this episode we discuss exactly what to do.

This episode is VERY interesting because we discuss how you can check your reviews/ patient database to see who are your best patients.. and how you can ask them for refferals!

Getting more reviews is a team effort! In this episode Drew shares with us scripts your dental assistant and your front office should be saying to every single happy patient to ensure more reviews!

Are your reviews even on the correct website? Make sure your patients are leaving those 5 star reviews on the perfect websites so that your whole community can see it! In this episode Drew let's us know the exact websites where you should be getting 5 start reviews.